
- Country: USA
- State: Ohio
- City: Cincinnati
- Address: 255 E 5th St #2500, Cincinnati, OH 45202, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Absolute joke! Had them come out to fix back flow in my basement. Repair man comes and says if they can't clear it you don't pay. He uses the auger with no results and suggests the camera for an additional $105. Camera guy comes and runs the camera. Guess what, camera was completely black! Camera guy gave me a quote for $12k that doesn't include repairing the concrete or gate after the pipe repair. So, for $450 I received a spray paint dot on my concrete, a $12k quote, and still have water in my basement. Thanks for the help Roto-Rooter!
I discovered a pinhole leak in a pipe in my basement Saturday morning. I quickly called Roto-Rooter and had a fix scheduled within three hours of the call. Matt Jones, our service technician, was at our house within the timeframe given to me. His customer service was excellent. He was positive and got right to work. We have two dogs and he was pleasant with them as well. His work was excellent and completed very quickly. Before I knew it the work was done and I had the rest of my Saturday with peace of mind know that leak was fixed. Great work!
Our guy that came over, Mike Lipp, was a great guy - did a fantastic job. He was thorough, friendly and fully informed me of the costs and then met those costs. Great guy!
Steve (1188) did a great job for us. We needed to have a dishwasher uninstalled and he came in did it very quickly and was very professional and courteous. Really appreciated somebody knowing what they were doing and getting things done efficiently. Next time will use Roto router I will definitely request Steve
Maurice was the technician who responded to our problem. He solved the backup, and explained the conditions of the pipes and what could be done to mitigate the problem. He was very professional and friendly. I will recommend Maurice and Roto Rooter to all of our neighbors. Thanks so very much!