Affordable 24-7 Emergency Sewer Plumbing & Heating

Among the worst companies I have ever dealt with. They sent over an incompetent technician who could not diagnose the problem with the central air conditioner. He could not install a new thermostat either, but he was determined that we needed a brand new air conditioner at over $2000 plus tax. They would not provide a contract, equipment brand name, scope of work, warranty information, SEER rating or ANYTHING other than a one-page, one-item install form. No tech name, no contact details. Why would I replace an air conditioner if 'Affordable" services could not tell me what was wrong with it? When I finally talked to the person who said he was in charge ("Steve"), he could not provide any details, he could not read his technician's form, made up things that were not on the form, used disgusting, vulgar, profane language (called me a MF), and hung up on me. Rude and disgusting -- he should be ashamed of himself and his abominable behavior. We will be sure to tell everyone we know about this awful, horrible, unprofessional company and will not spend a dime, let alone $2000 with them. CHECK "Affordable Services" references: F (the worst possible) from the Better Business Bureau and a ONE-STAR (the worse possible) from Yelp...it's was not just us. This company is terrible and deserves these terrible ratings. Save your hard-earned money and hire a professional, competent company that would be delighted to have your business and will delight you. We hired a competent, professional HVAC service company. They quickly diagnosed and fixed the problem: a disconnected wire on the furnace air handler terminal block. The "broken" air conditioner is now working perfectly. Total cost to diagnose, repair and test the a/c, including the cost to install the new thermostat from the competent company: $50. "Affordable Services" diagnostic cost: $189 to do nothing. Shame on you, Affordable Services, and on you, "Steve." We took your challenge and beat your price. Stay away, FAR away from these incompetent crooks at "Affordable Services."

These guys are scam. Avoid this company. They will send u a huge bill after work completion and make ur life hell. I think that's what they do.

I cancelled service with Affordable Plumbing. They are VERY unprofessional. The secretary told me they would be out Friday , no one came, no one called. I called Saturday, the same secretary told me they would definitely be out Saturday, no one came and again no one called. I called today and the same girl says I'm scheduled for Monday. I didn't get an apology for inconvenience or anything like that, she just said 'she doesn't know what to tell me' so I cancelled their service. I would not recommend this company to anybody. In fact, I would highly discourage anyone from wasting their time with this place.

This company is a complete joke. The office manager is very rude and unprofessional. They did work at my neighbors house and flooded my basement with sewage. When I called to ask them to come check it out the office manager was rude and pretty much told me it wasn’t their problem. A decent company would have at least sent someone out. Even the employees that worked at my neighbors were complaining about what a joke this company is. I wouldn’t call them to get a sinking straw out of a glass of water as they probably couldn’t even do that right !

A couple of weeks ago I called this company because I had a leaking pipe in my laundry room. I asked if they would be able to send someone to fix it that day and was assured they would. They said a plumber would be calling me soon. After waiting 5 hrs (my floor was covered with water) I called back and said no one had contacted me. A half hour later someone called and said they were 24/7 and to "be patient"; they had my info. After another hour went by, my patience had run out so I called a different plumbing company who sent a plumber within 45 minutes. I NEVER heard back from Affordable 24-7 Services. I will not do business with this company. Unacceptable customer service.