
- Country: USA
- State: Ohio
- City: Dayton
- Address: 8600 N Main St, Dayton, OH 45415, USA
- Store
- Monday: 8:00 AM – 10:00 PM
- Tuesday: 8:00 AM – 10:00 PM
- Wednesday: 8:00 AM – 10:00 PM
- Thursday: 8:00 AM – 10:00 PM
- Friday: 8:00 AM – 10:00 PM
- Saturday: 8:00 AM – 10:00 PM
- Sunday: 8:00 AM – 10:00 PM
Andrew Mannis did our service and he was exceptional. We are an active duty military family and were building a house in Dayton from Washington DC. Andrew worked with us months before we closed to make sure all water softener, sump pump, and filtration systems we installed right when we needed them. His work was perfect and he walked us through the systems to make sure we understood how to take care of the equipment. We are so happy we selected Benjamin Franklin Plumbing and couldn’t be happier with their tech, Andrew. Benjamin Franklin is now our servicing plumber as long as we live in the Dayton area.
Mike Morgan came out in March to first do my annual inspection and did such a terrific job he found and diagnosed a problem with my water softener. Which was having such a slow leak from the internal gasket when it would recharge every 2 weeks or so. I kept having a mysterious puddle seemingly randomly show up in the middle of my laundry room floor every now and then. Two weeks later after the part he ordered came in, he came back and fixed the water softener. He also helped me update some softness on the softener, as I had noticed it had become harder than I had wanted over the years. The softener has since recharged TWICE, flawlessly. With no drips, or drops of water anywhere after the recharge. Fine work by a fine plumber! ------------------------------------------- I've been using the Dayton Benjamin Franklin plumbers for over almost a decade since I bought my home. They originally installed the water softener, service my house yearly, and in 2016 installed a new water heater. I've never had any issues with any plumber or service. They are always neat, timely, clean, and never leave any mess behind. Plus everything that wasn't working, always works when they leave! I highly recommend their service, as it's always affordable too.
Ray T. came out to assist us with our water heater going out. Ray's customer service and knowledge were excellent. He was a hard worker and got our new water heater installed quickly and neatly. Great service guy and friendly company! Will definitley call again!
Work was professionally completed! Completely satisfied! Would recommend to others. Specifically pleased with the "Ray" who was very professional and took pride in his work.
Ray was great, came out within an hour of calling and took care of everything. Took the time to run through all of my options. Great Job!!!