Jack L Woods Plumbing Co Inc

Got the job done. They replace my sump pump. This was a huge help for my family. Had very little interaction with service tech. He just told me the problem. I agreed to the repair without getting the price first. I did not find out the price until after the job was done. Guy did a good job keeping things clean and sealing everything back up. This company came highly recommended to me from different people who never met each other. I would use them again.

I want to thank and compliment John and Barry for taking great care of me in an very unfortunate situation. My sump pump died last Thursday night and I was on the verge of a serious water issue. I contacted John first thing Friday morning and even though the business was extremely busy and backed up (no pun intended) he was able to get Barry to my home by 11a.m and in less than an hour the new pump was installed and the situation resolved. This is a class organization with class people. I have used them before at a pervious home and they will be the only plumbing company I will use if needed in the future. Thanks guys!

Very helpful. Their schedule was full ...they suggested others to call , however their schedules were also full. When I called again later in the day it turned out they had had a cancellation ...and so my problems were taken care of effectively by 4 that afternoon. Hurrah!

Have used them several times and work has always been reasonably priced.

DONT WASTE YOUR TIME OR MONEY HERE While out of town, I called Jack Woods Plumbing the day after Thanksgiving to fix a leak under a second floor sink that was leaking to the first floor. Luckily a house sitter was there to turn the water off and stop any bad damage. A plumber came out that next day and spent over 2.5 hours “fixing” the leak. $347 and a few weeks later, the leak returned. I called Jack Woods Plumbing to tell them their “fix” had not worked. They assured me they’d send someone at “at no cost”. A different plumber showed up and cuts a hole in my ceiling. Why? I’m not sure... the leak was UNDER THE SINK. He says he can’t find out what’s wrong and leaves. Two weeks later, the leak is back and they sent me an additional $211 bill despite two people telling me it would be at “no cost”. Once again, I call and they send someone out. This plumber now says I need a new faucet (duh) within 5 minutes. The manager, Rex, said via phone he has no idea how two of their plumbers missed this but never offered any sort of refund. Only to “put the $211 toward the service fee for installing a new faucet.”.. the amount i was originally told I would not have to pay. Even after I sent video evidence of the continuing leak, he hung up on me. Jack Woods Plumbing: 1. Either took advantage of the fact that I out of town to over charge for hours or they’re severely incompetent 2. They lied to me and charged additional fees after multiple people assured there would not be charge 3. Does not fix the issues and admits to not knowing why they weren’t fixed without offering any refund After reading the reviews, i know I am not alone in having these experiences. I should’ve read all the reviews before. I’m am definitely writing to the Better Business Bureau to check these guys out and to Angie’s List because they put them as highly recommended. TAKE YOUR BUSINESS ELSEWHERE