Roto-Rooter

They got here very quickly and the technician was very nice and helpful. He got the job done fast and gave me recommendations to ensure my sink does not get clogged again.

Hugo was great. Very helpful and safe. Would recommend him to anyone who needs any work done on there plumbing system.

Very efficient and cleaned up work area. I will call again and recommend

Awesome up to date technology showing what is the cause and where the problem is

If I could give a zero I would. I called for an estimate informed dispatcher and plumber Hugo. He did the work anyways without consent! No signature to start or anything. We didn't know until he demanded payment as I rushed home to understand the situation. He was informed and so was the roto rooter dispatcher. The estimate was for my landlord that wanted a full quote on what needed to be done. We did not ask for the services to be done nor wanted the services done at that time which diapatcher said we could schedule an appt once we got word from the landlord. I called immediately after Hugo stole from us bc that's what it was!! It has been over 40 hours and no call back as i have contacted them 7 times with no success of actually reaching a manager. Also any company that refuses to give you a corporate number is ridiculous. I'm talking to Vicki on that one! They can cash my check within 24 hours, but can't call me back, give the actual estimate (bc that still was not given as there was much more work needing ro be done), or show any sign of customer service. I'm glad I work at a Home Improvement store. That way when i give my local remmendations, which I do multiple times daily, I can automatically say "STAY AWAY FROM ROTO ROOTER"