Roto-Rooter Plumbing & Water Cleanup

Very Horrible service and just a bunch of lies from the beginning when Mike the sales guy blew smoke up our ... I should of known better but kept hearing promise after promise and never following through. Now i have damaged that they caused on multiple things and a hole in a drain pipe that they want to look the other way on. I am sure that this review will get deleted and you all will be fooled like i was with there 4.7 review because everyone I talk to has had the same results and experience we have had. Other companies have told me they would never refer them and now i am one of those to. Good luck if you call them and also hide your wallets cause thats all they care about. Honesty and Integrity is definitely not there motto or values.

Roto rooter sent out an excavation team of Tim 1633 and Kelly 3841. They were on time, stayed all day until problem was solved. Professional and quite frankly VERY good at their job. Ryan and trainer Josh oversaw project. I would Highly recommend these gentlemen for any excavation needs. Roto Rooter has been fantastic for any repairs my family has needed.

I thought I hired a respectable company, just like if you are buy furniture I buy name brand. Roto-Rooter is supposed to be the best, but I didn't think that they would not fix what they are in error of. The plumbers snake popped out my drain pipe for the air conditioner and washer. He put the washer drain back but failed to put the air conditioner drain back and is drained all day and night and ruined my new floors. Then the weekend supervisor Darin calls and says well you didn't have washer line zipped lined in, I said the washer line didn't do it, then he said you can say the snake definitively did that, I said yes it did, I was in there. The snake almost smacked me in the face when I was trying to stop the washer he told me to start off. I thought it was a good company that would guarantee their work and fix their errors. Instead I have them pointing the finger back at me. Very disappointed.

Shaun came out after another individual couldn't fix the issue with my toilet. Shaun was super kind and worked on the toilet until it was fixed. He definitely gave quality work with a good attitude. I will be recommending him to all my friends in the area.

Tech Gary B (926) did an excellent job. Was very good at explaining what he was going to do...then he did it. Job well done.