
- Country: USA
- State: Ohio
- City: Cleveland
- Address: 10321 Jasper Ave, Cleveland, OH 44111, USA
- Store
Used A-1 for a water tank replacement through my home warranty. Repairman came out very promptly and installed it with no issues. Very friendly. There were some extra charges for modifications but i have no issued paying for them.The home warranty does state that is not covered. Before bashing them for things they cannot control, look over your home warranty to make sure what is covered. I would recommend them!
Great service and excellent customer support. Best place I have ever worked!
Wish I could give zero stars. Absolutely the worst. They are incredibly rude whether they are in your home or on the phone. Explained my situation of just purchasing a house and not having the money TODAY but will FRIDAY and told me to use a credit card and it wasn’t her problem. Horrible, horrible customer service.
I have to give one star, but they don’t deserve it. He set the water temperature to an illegal 150 degrees Fahrenheit and it nearly burned my hand while doing the dishes. Setting it this high also caused the pipe to burst and leak in the basement. Terrible service.
Diane was able to squeeze me in on the same day I notified them about the problem. Billy got there quickly & took care of the problem, answered all my questions and ordered another part that needed to be replaced. It couldn't have been smoother or easier and I am happy to have found such an awesome company. Highly recommend!