
- Country: USA
- State: Ohio
- City: Madison
- Address: 319 N Lake St, Madison, OH 44057, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Positively the most professional plumbing business we've ever encountered. From the moment we called for service, their staff continued to stay in contact. We knew time of arrival, a name/photo sent to our e mail for secure ID. Their plumbers are definitely well trained, respectful and don't leave a mess once job is completed. Our community is so fortunate to have Hearn Plumbing.
Matt and Aaron were very personable and professional. They took the time to explain all aspects of the job as well alternative solutions. I understand that Hearn provides education for it employees as well as continuing education. Great company that cares for it's employees.
Had an excellent experience with Hearn Plumbing! Had an emergency septic issue over the July 4th holiday weekend and Hearn Plumbing was quick to respond on a Sunday afternoon. The technician that responded to our call, Pete Brent, did a great job! He arrived promptly, was extremely professional and knowledgeable about the situation. All the individuals I spoke with were friendly and professional. (Allison, Pete and Dustin) I would recommend Pete and Hearn Plumbing to anyone and would call them again.
Austin and Pete just installed a new electric water heater in our home to replace the old one that ran off fuel oil. Both guys were very courteous, clean, respectful, thorough and seemed very knowledgable about what they were doing. I am highly impressed with Hearn Plumbing and Heating! From the first time I spoke with the Hearn secretary to schedule my appointment, to Kevin the project manager who came out and gave the quotes on the job, and Austin and Pete who carried out the days worth of hard work installing the new equipment, nothing could have gone better! This company fulfills quality to its customers on a much higher tier than others I have worked with in the past. I would highly recommend Hearn Plumbing and Heating to friends, family, and anyone looking for THE BEST in customer service and thorough quality work.
Austin did a great job as always performing updates to my high efficiency boiler system. Was friendly, courteous, and went above and beyond to protect our flooring from dirt and debris. During the visit he also inspected an airflow issue with a separate AC unit in my attic. Was very knowledgeable and took the time to explain everything in an easy to understand manor. Great job.