
- Country: USA
- State: Ohio
- City: Sunbury
- Address: 1742 Hogback Rd, Sunbury, OH 43074, USA
- Store
- Monday: 7:00 AM – 7:00 PM
- Tuesday: 7:00 AM – 7:00 PM
- Wednesday: 7:00 AM – 7:00 PM
- Thursday: 7:00 AM – 7:00 PM
- Friday: 7:00 AM – 7:00 PM
- Saturday: Closed
- Sunday: Closed
Not only was the lady who I spoke to on the phone kind and helpful, the gentleman who came out to pump our septic was beyond wonderful! He came way earlier than expected in cold, gross weather to help us and spent the time he was pumping teaching me about the septic system and leech bed since I had expressed to him I was clueless as to how it all works. Wonderful man and a great representation of the company. Will definitely be recommending them!
I didn't have any work done by these folks, but I did call them for some work I need done. They couldn't help me. The gal I spoke to needs a raise. She knew the work that I needed they were not going to do. You know she gave me several numbers to call and gave me some info I didn't have or know. Was super helpful and wanted to make sure she couldn't do anything more for me before hanging up. My point is she and Wells went above and beyond just to help. That's how Business should be. We get lost in time and profit. I'll be using these guys in the future!
Well trained / experienced guys. Very thorough with work. After clearing the backed up line, they used a camera to locate where roots were entering our main line lateral drain to the city. They even marked the areas outside on the ground for us. Highly recommend these guys!
We had some backup issues and they were able to send someone out right away to pump our tank. It turned out we had some other issues going on which the helpful gentlemen they sent out helped me identify and I was able to fix it myself. Thank you for going above and beyond. We'll definitely call again.
One of the greatest interactions I have had between myself and someone providing a service in a long time. Friendly, prompt, and helpful. I had lots of questions about my septic system and my young son was just as curious. He was patient and allowed us to be involved in the process. My son still talks about it. No question, I will hire them again!