Mr. Handyman of West Columbus

These folks we're dishonest and were going to charge me 5 hours of labor for a small soffit replacement. Shame on you for taking advantage of poeple. obviously, I chose another company that did a fantastic job for me Don't waste your time with these folks.

I wanted some work done on my place. I indicated when I initially made a call, when the estimate was performed and the day their worker came in, that along with some entry-way work, I needed a couple things fixed on my roof. During no part of the entire process was it indicated to me that they don't do roof work. It was only after the entry-way work was done that they said they don't do roof work. Now I'm stuck having to pay another company more up-front costs to perform work that I was given the impression that Mr. Handyman of West Columbus can do. The owner/franchisee called me the day after and hid behind the technicalities of the language of the estimate to escape any responsibility. The appointment was pushed back a couple times because I was told their employee was sick, then subsequently injured. I now wonder if they lied. Based on my experience, I wouldn't doubt if they did. The work done was adequate, but left it to me to so some cleanup and install a door knob, which I assume they would have done too, silly me.

I ended up not needing their services, but the communication and ease of access was a welcome change from other companies.

Had them come on Sept. 18th to give me a quote on my front door. They charge $50 for an estimate. I was told I would have the quote in a day or two. It has been almost two weeks. Still no quote, no call or email. I did a charge back with my credit card company. As there is no way I will accept their quote at this time. Who does this kind of stuff in business?

We received a quote and scheduled the work. They installed shutters on our house. The work was completed faster than expected so the final bill was less than the quoted price. The person who came out, Matt, was polite and professional. He cleaned up everything! If we didn't see the new shutters on the house, we would not have known he was there! I would schedule with Matt again! My only negative was the office person was not very friendly. It felt like she was reading from a script and was more focused on payment.