A 3 Aces Plumbing & Drain Cleaning

Mike was very helpful in explaining the issue and fixed it in no time. I highly recommend this company if you have a gas issues that need taken care of.

Alex replaced our water heater through our home warranty and was very courteous in our home. He helped me put down a carpet protector on my floors to make sure they didn’t get damaged. Linda was very helpful in getting the process started so we could get our water heater fixed as quickly as possible.

Great company,A+, highly recommended I used them to get a gas line installed they did great work.

Very professional and friendly staff from the person answering the phone to the professional who arrived to address our issue. They did an excellent job and were able to come out the same day. Alex explained everything he was doing and asked if everything was cleaned up ok at the end. Excellent service all around and I highly recommend them.

Very disappointed and would NOT recommend using A Three Aces Plumbing company to anyone for anything. They are all about cutting corners and are not honorable. ZERO OUT OF FIVE STARS ! They replaced a 1” water main under homeserv warranty. The owner of A three aces, Adam, talked me into using a 3/4” line to replace the 1” line stating, “ I can assure you there will be no difference in water pressure” ! In reality, due to dynamic pressure loss because of the smaller line and the length of the run, there was a substantial difference in water volume and pressure. After several unhappy discussions with Adam the owner, he said he would replace with a 1” line to restore to what was originally existing (I even offered to buy the 1”pipe As a goodwill gesture since we just wanted the water pressure/volume restored back to what it was previously). Ultimately, Adam changed his mind and refused to even call me back, noting the pressure to the house was fine and they were done. WORSE, his office manager told homeserv, they never agreed to change the line to a 1”. This is completely dishonest since Adam told me AND MY WIFE, to our faces, in person, he would change it to make us happy. After several (ok, many) calls to homeserv and working up through several different supervisors, they finally agreed to send another company out to the house for “evaluation only”. It took the new plumber all of two minutes to agree that it was substandard and homeserv hired this new plumbing company To replace the 3/4” line to a 1” line (restore to original condition). The new contractor replaced the water line, quickly and professionally, and now all is back to normal, pressure and volume ! I would also mention, A three aces is not concerned with following local codes in that they had planned to bury the new line 24” deep, where code requires 42” deep (36” absolute minimum). Had I not been there to oversee, for sure the water line would be 24” deep ! They also did a terrible job of backfilling the trench when they were done. The second plumbing contractor couldn’t believe the terrible backfill job A Three Aces did and actually cleaned it up when they were there to change out the line. It’s a ll about cutting corners and making things easy for “A Three Aces” instead of doing the job right ! Kudos to homeserv for ultimately doing the right thing after about 6 or 7 (or more) phone calls. SHAME ON A THREE ACES ! If you want the job done right, call someone else.