
- Country: USA
- State: Ohio
- City: Elyria
- Address: 42343 N Ridge Rd, Elyria, OH 44035, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Jon Sanders, Did a wonderful job, Jon went under my house to check for any leaks from the tub, he found none, Jon came to the conclusion that my hot and cold knobs were the problem, As for my toilet Jon found water was leaking from the tank. Jon didn't have the parts on his truck for my tub or toilet so he had to go to another town to get them. Jon installed the part in both and they now work just great, Jon was kind, polite, knowledgeable and efficient. He is a great asset to his company. Thanks Jon , Jo Ann
Had a bad clog in my kitchen sink. Called them and made an appointment. John was here on time very personable and professional. Done in less than an hour with excellent results. And was also very good with my hyper dog. Good job,good guy. Would call again. Thank you.
I never ever post reviews, but I felt like after the service we got it was well deserved. Our problem started a few weeks ago when our floor drain in our laundry room started backing up. It only backed up when the washer was going at first, then it was any time any sort of water went down any drain in our home. After a couple of weeks and many attempts to fix it ourselves we called the Valu Rooter. I called them at 7:30 am on Monday and they were at our house by 8:30 am. What we thought would have been a simple snake down the toilet turned out to be a larger problem. They explained to us that they could charge us the money for the snake, but it would honestly be a waste of money because it couldn't fix the problem. Well, they came back and helped us tremendously with what would have broke the bank... Turns out even after the plumbers Eric and Tim (who are both fantastic) installed the clean out, which we didn't have, there was a bigger issue. Not only was there grease, but there was a complete blockage of tree roots further down the drain.. Oh great... A 5500 job. Eric called his boss later that night and told him he felt like they could definitely get the job done. He didn't feel right about charging so much to completely redo ALL of our outside drains if they didn't have to. Russell called the next morning and said he was sending someone else out to try and get these roots out so we didn't have to spend so much money to get all of them replaced. Jason came out at around 1:15 and by 2:40 our lines were completely clear. This company has went above and beyond to help us, and to restore our plumbing. They have been a lifesaver when they definitely didn't have to. Thank you to all of the guys who were involved in helping our little family. They will definitely be our first call if we have any plumbing issues in the future.
I never review and rate, but finding a plumber that is good is very hard. Had an issue and phoned a plumber who came out, charged me and did not complete the job and did not know how!! Started searching and calling friends to get a referral. My husband looked in the local paper and called Valu—Rooter. Jon Sanders arrived and saved the day! Professional at finding and fixing. I have found my personal plumber....Jon at Valu—Rooter in Elyria!
Came out to clear a clogged drain same day. Arrived on time and cleared the drain. A good price and excellent service. Would recommend their service.