
- Country: USA
- State: Ohio
- City: Dayton
- Address: 431 Washington St, Dayton, OH 45402, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Professional service. The men were very friendly and knowledgeable of the service they were providing. I especially appreciate that they put on shoe protection before they entered my home. The only complaint I have is that the estimate I was given for another repair was for that day only and it did not include the price of the faucet. Other than that I was very pleased and would use them again.
Great customer service and the price is right!!!! The guys are always very nice and friendly. They also know what their doing and stand behind their work! (and they don’t leave a mess!!) It’s always really easy to get someone to come out if you have an emergency or not. Mr. Rooter is my go to for any plumbing issue I have!
Two years ago I paid $95. The initial charge that was quoted was $260. A 250% increase in two years. I called the main office and they would not offer any discounts. Then, I search the website while the technician is in my home and find a coupon for $159 and they accept it. Why wouldn't someone tell me that? Don't they want to earn my confidence? Don't they want to be my go to choice for plumbing and drain maintenance? Why be deceitful about it? It just seems like an odd way to demonstrate customer care but making the customer hunt and seek for coupons. I own rental properties in another community and they don't charge $260 to get on the roof and clean the main line! The technician was terrific and explained all of the issues. Very competent. I will certainly give him 5 stars and $159 is very fair for the work. $260 is far out of line.
Awesome company, our hot water heater went out just days before Christmas & we called Mr. Rootor Plumbing & they came out that night & the next day being a Sat they installed a new hot water heater with no issues at all. The service guy we had was awesome & top notch!! I would call them again in a min. Def a A+++ company.
First time using Mr.Plumber. Pleasantly surprised by the friendliness and willingness to answer questions. Very focused on the job at hand as well as clean-up after. Comparably priced, prompt and very easy to make an appointment time workable for our schedule. Recommend checking these folks out!