
- Country: USA
- State: Ohio
- City: Xenia
- Address: 113 S Detroit St, Xenia, OH 45385, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
We had new countertops and new sink installed by Granite Transformations of Columbus. Granite Transformations suncontracted with Narrow Path to reconnect our plumbing. The service technicians at Narrow Path mistakenly installed a new garbage disposal and forgot to remove the plug to the disposal, which caused our dishwasher to not work. Narrow Path incorrectly diagnosed the problem and we were advised to get a new dishwasher when in actuality, the plug in the disposal just needed to be removed. In trying to come to a resolution, we have been incredibly disappointed in how the situation has been handled. Narrow Path and Granite Transformations both haven't taken ownership of this oversight. I would highly recommend that you look for another company if you need plumbing work in your future.
I had Narrow Path out this morning to work on a sink that was clogged and leaking. They sent Tom and Glenn my way and these guys were fantastic. They were super polite, explained the problem and solution clearly, and even gave me great advice for moving forward to prevent future issues. Just an all-around good experience with this company. I'd highly recommend them.
I called them to give me a quote on adding an access panel and swapping out my old shower fixture. They quoted me something ridiculously expensive. I want to say it was around $700. I called another plumber and his cost was less than half. I’m thoroughly convinced they were being opportunistic. Don’t use these guys. They’re nice but waaaaay too expensive.
I called Narrow Path in a Tuesday for an estimate. They ran a new gas line from my meter to the house, digging in a flash flood warning on Thursday and we were inspected and turned back on by Friday. The other guys couldnt get to me until next Wednesday. Mind you this is in Februrary when temperatures were dropping and we had no heat or hot water. And they were affordable. I am VERY pleased with my service. I highly recommend them.
This company fixed my flooding problem in my garage and basement. They are professional - and their only goal is to do the job correctly. I am so happy and relieved with the results. This past week we had several inches of rain - and not one drop of it in my garage and basement. Not one drop. Such a relief to have this fixed. I'm glad to have found my "go to" plumbing company.