A-Atherton Plumbing

We were amazed by the service provided by A-Atherton plumbing. From the quote all the way to the finish. They made sure our salon was fully up to code and they were very reasonable for as many times as they had to come out and complete the project. Jerry that did the work was very knowledgeable and more than helpful throughout the project. We were very pleased and will use them for any of our future plumbing needs. Highly recommend.

Bill did great work and was very efficient. Enjoyed talking to him as well - 5 stars!

So UNBELIEVABLY disappointed with this company. We have been trying to contact the company for two weeks now in regards to our main drain line being replaced. We had them out for a quote on Wednesday the 22nd and were told we would receive a PHONE CALL the next day with the amount of the quote. We received no phone call. I called into the office on Friday during my lunch break to inquire about this and was told that they were planning on MAILING out the quote that day, but fortunately she opened the letter to give me the quote over the phone. They provided us with a quote of $3,800 to $5,000 dollars, which is a pretty vague range. After taking this into consideration and receiving a mailed copy of the quote, we had to call back for further information because the mailed copy didn't provide any details regarding the materials that were going to be used and how the work was going to be executed. The woman in the office was unable to answer any of our questions and stated that the technician that originally came out to look at the drain was on vacation, so they would reach out on Monday to send a new technician out to answer our questions and give us an exact price. WE had to reach out to THEM on Monday and were told that they wouldn't be able to get a technician out until WEDNESDAY. At this point, we have already been without use of the drain for almost two weeks. We call TODAY to confirm our appointment and are told that a technician would be at our house between 12pm and 2pm. It's now 2:42pm and STILL no technician OR any correspondence from the company. Their service has been absolutely horrendous and I will NEVER recommend this company to anyone. Dishonest and unreliable.

We received a call letting us know a plumber was on the way. He brought a ladder with him to check for the pipe leaking in the attic area. We discussed what had happened the previous night. Nate quickly found the leak came down from the attic to explain. We discussed what he could do to cap off the 2 pipes. He turned the water back on and checked the newly capped pipes and all faucets were tested. Nate was great for explaining things to us. Great experience.

Our water heater died late Sunday night so I called at 0800 Monday morning. They had someone come to our house to replace our water heater by 0900 and gone by 1000. Shocked at how quickly they took care of this for us. Highly recommend based on this experience!