Long Energy

Long Energy serviced my parents' home for many, many years. The company is absolutely on top of customer service from scheduling, to maintenance and support. Very responsive - even same service when the furnace needed repair. So grateful for the years of service.

Wonderful, fast, prompt, accurate service.. "Where Service Counts", means more than just a nice saying!!

Horrible company. A technician came out to clean a furnace and I have an oil furnace but he thought it was a gas furnace so I asked if he can still clean it and he told me he can do it. He complained about our furnace’s location but I just let it go at that moment. After a couple of months when I turned the furnace on it didn’t work so I called the company to come out and take a look but they told me they can’t do it because I don’t get the oil from them. I explained the situation about the technician who cleaned our furnace and I should be able to get a service since he took care of the furnace the last. They insisted that they can’t do it because of the liability. It just doesn’t make any sense. He should not have touched our furnace to begin with if they decline the further service. They of course took the money for cleaning, though. A person who took the phone was absolutely obnoxious. I will not recommended this company to anyone who is considering hiring them!

They always play games with the budget plans. As a propane customer of 6 years there is always a problem. No transparency in the billling, you sign a paper for a locked in rate and what you get charged is different every time. The woman who you talk to never has a straight answer, this is the last year we deal with them I do not recommend!

Extremely prompt, courteous, and efficient! -8 outside, furnace would not run for longer than five minutes following a power outage. Technician arrived within an hour of service call. Issue fixed, furnace running great again! Will always contact Long Energy for HVAC needs!