Thomas Curley Plumbing & Heating

If you want to deal with Cruel Crooks, than Thomas Curley is the right company for you! We had a dripping faucet in our bathtub that we called them to fix. Their rate was $175/hour which I agreed to beforehand. The plumber named Eric came to our house and was extremely rude to my wife and was yelling at her. My wife stayed on the phone with me the entire time he was at our house because she was scared for her life from this guy. As customers, we have never been so scared of someone that we hired to do a job. Anyways, he looks at the leak for a few minutes and says he will be right back. He disappears for about 40 minutes to get a Delta Cartridge and charges me $85 for the part even though the same part is available on Amazon for $30. I later asked for their receipt and indeed they got the part for much less than $85. Anyways, there was no way for me to know where he went for those 40 minutes...he could've went out to lunch for all I know (it was around 1PM). When he finally arrives back to our house, he replaces the part, but still left our house about 4-5 more times to go back to his truck (even after the job was complete). My wife asked him why he keeps going back to his truck and he would get nasty and aggressive with her. He was stalling to charge for more time. He goes back to his truck one last time for about another 5-10 minutes to write an invoice for nearly $400!! He charged us for an hour and a half of labor even though he was probably in our house for less than half hour (we have cameras in our house as well). When my wife and I asked him why he charged for an hour and a half he got nasty again and said they charge from the moment they show up to your house to the moment they finish writing the invoice...but this guy was stalling big time just to charge us more. He could've gone home, taken a nap for an hour, come back and charged us for it and there would be absolutely nothing I could do about it. We called Thomas Curley from our house to complain, but they weren't helpful at all....in fact, the owner John Curley sent me a "Demand Letter" ONLY 2 DAYS AFTER THE JOB WAS COMPLETED threatening to bring a lawsuit to me and take me to court! Keep in mind I have a near perfect credit score and never had a dispute with any company for hire. I called Thomas Curley several times and asked to speak to the owner and they refused. For that reason, I have chosen to write this review. I have paid the charge in full, but I will definitely not use this company ever again and will definitely not refer anyone to them.

John and his team did a fantastic job converting our home from oil to gas heat. Everything went exactly as advertised and planned. No hiccups or delays, cost overruns or anything else. Great experience!

Thomas Curley plumbing are the most reliable and very informative I will definitely use them and recommend them to anyone

We have used Thomas Curley for many years and have always had outstanding service...A wonderful company and a Great Neck fixture!

If you want the job done correctly and efficiently don't look elsewhere .Thank you from Old Village Wines in Great Neck.