Morning Star Septic Service Inc.

I had used this company in the past and, recently, contacted them again for a septic inspection. I'm a Realtor and, although the system was recently installed, the buyer, of course, wanted to ensure all was well. Morning Star charged $495 to clean out and test a system and then they failed the system. They did not use any camera (as their standard testing) to see all they could see. The company who installed confirmed it was in good working order. I wanted to be sure my clients purchased a reliable septic system and after the first company confirmed operational, we hired a third company to "break the tie". The third (very reliable) company also passed the system and gave an explanation as to what might have given the false failure. So, two company reputable companies confirmed all was well and if Morning Star had done a more thorough examination, they too would have passed the system. We had to pay the other companies for evaluation and I contacted Morning Star, explaining the situation. I hoped they would refund the $225 cost for the other inspections and they would not. I understand this company is now under new management and it is not the same treatment I feel I would have received by prior owners. I was very disappointed in their service and their pricing is also higher than most. I often use septic companies in my real estate transaction, but will not use this company again. Very, extremely, disappointed.

Always on time. Affordable. Considerate.

Had a very unethical and dishonest experience with Lou at Morning Star. I would not recommend his services.

HONEST! Morning Star is thorough, professional, communicative and most of all honest. If you need an inspection, system, maintenance or repair - save yourself the hassle and START HERE! Morning Star's (blind) bid was $4000 less than another Spa area Septic Company had bid for our system replacement. In addition, we learned of a Town and DOH approved repair at a cost of 1/3rd of the full system replacement that resolved the problem, saving us thousands of dollars! They are all about integrity and quality service snd stand behind all their work with a warranty. We will be using them for all future inspections, pump-outs, repairs and system installations. As a 30 year resident of Wilton, I am proud to have a business with such integrity in our community.

Morning Star put in a new leach line in our backyard. They were speedy, helpful, honest, and their bid was the final price. They did legwork involved in getting town permit approval and compliance certificate. Highly recommend.