Botto Brothers Plumbing & Heating

We have used Botto for over 20 years. They are professional and get the job done. Top notch group. Highly recommend them.

I found Botto Brothers to be a high end provider of sophisticated plumbing services. While many plumbers will tell you that they know how to install high efficiency condensing boilers - the truth is the vast majority of plumbers have no clue how to properly install such a system (unfortunately I learned this the hard way). These systems are very complicated and must be installed correctly or you will have nothing but problems. Botto Brothers and Hunter Botto know exactly what they are doing when it comes to these types of systems. They do beautiful work and are a pleasure to deal with. While they are not the cheapest plumbers in town, you get what you pay for and these guys deliver high end quality work. If you are considering putting in a condensing boiler, these are the guys to use.

This is the third time that I have used Botto Brothers Plumbing & Heating. They recently replaced the boiler in my house. They also have performed maintenance work at both my mother in law's and my house. In addition, they refurbished my mother in law's bathroom. Each time their personnel have been on-time, professional and courteous. Botto Bothers coordinated the replacement of my boiler when the tank starting leaking. I had decided to change from oil to gas after my neighborhood was connected to the gas system and the tank issue precipitated the replacement. They scheduled their manpower to coincide with utilization of the remaining fuel in my tank. All old equipment was removed and the area left clean upon completion. Botto Brothers responded in a timely manner to septic and water issues at both houses. They have ordered and replaced any components that were defective and under warranty. Botto Brothers handled a bathroom renovation at my mother in law's house in an expedited manner. I needed to renovate the bathroom prior to moving my mother in law back into her house. They handled the project from start to finish, included any permits and inspections. It has now been three years since the work was performed and no issues have occurred with the work. Roger and his son, Chris, oversaw the work and addressed any issues that arose. I would recommend Botto Brothers.

I recently had my boiler replaced and I am surprised at some of the negative reviews. Arrived on time. Neatly took the old boiler out and put the new replacement in. I have a gas boiler and they checked everything more than once after it was completed. Once the job was done they cleaned up and left my basement just as it was when they arrived except for a nice new heating system. Chris and John are fantastic technicians and I would recommend Botto Brothers to anyone who needs their heating system repaired, replaced, or converted. Due to the weather getting cold, I have turned my heat on and everything is working expertly. All I can say is that I will be signing up with them for a service contract when the warranty is complete.

Oil to gas conversion Excellent. If I could rate them an A+, I would. Roger and his team (Chris and Brian) were consummate professionals. They arrived on time, project managed ancillary tasks, including hiring the chimney service to replace a liner no longer up to County Code, and researching/hiring the tank abandonment company that would cause the least disruption to my paved driveway that hid the underground dinosaur. They handled the surprise issues that popped up with some of my old pipes like pros, and Roger personally got involved to correct the credit card snafu created by the company that ordered/delivered the boiler itself when I couldn't get any resolution myself. Roger took care of all permits and inspection appointments, he even filed for my National Grid rebate, which in the end will reduce the overall cost I've noted here by about $850. Price noted includes my final up-front payment for the entire process, including the cost for the boiler itself and new chimney liner. They made a big project a seamless and positive experience for me, and I will absolutely call Botto Brothers for any future plumbing projects.