Suburban Septic & Excavating

The worst service ever. If I could give these guys a 0, I would gladly. Yvonne is the rudest most miserable person I have ever encountered business wise. Charges for things that do not need to be charged for, Doesn't touch base, her employees complain about her when they come out, and she is the most unprofessional "representative" for a company - really sad how she treats reputable businesses. If you need any services from them - I would suggest doing your research before choosing them - unless they get a better vibe in the office.

Wow! After reading these 2 reviews I feel compelled to write something. They were nothing but the best to my company and I. I sure didn't have the problem you had. Yvonne came across as very professional to me and answered all my questions and were their when they said they would be. My suggestion is if they didn't show up call them. But then there is two sides to every story. Sorry for what happened to you but it doesn't sound like your company handled the problem correctly. Going by the rude tone of your letter it makes me wonder who the "professionals" are. Suburban I will be in touch soon for that next job. Thanks

If I could give this place 0 stars I would. We had service with them for about a year. It was so bad I looked for another vendor 3 quarters of the way through but they wouldn't service short term. 1/2 of the time they do not show up to fill or dump the thanks. They swear up and down they do because they have GPS on the trucks but refuse to show you the proof. Any time something is wrong for instance, say they filled the tank and forgot to hit the reset button.. you paying another $200 for their mistake. Yvonne is beyond unprofessional and will scream at you if you even remotely question her "superior service" Save yourself time, a headache, being screamed at, and go with someone else from the start. I do not recommend and will never use them again.