
- Country: USA
- State: New York
- City: Canton
- Address: 66 Miner Street Rd, Canton, NY 13617, USA
- Store
Great service they got my furance up and running in no time I have Steve maintenance every yr to make sure nothing wrong and its ready for the winter he does a amazing job highly recommend this place
Steve, Karen, Jason and the rest of everyone at Grant's are simply amazing. Polite, friendly and are always willing to go the extra mile to help determine what the issue may be and give tips about how to maintain and prevent problems in the future. So grateful for such a wonderful business in the community.
I don't have a lot of faith in the technicians working for Grant's. We recently had trouble with our hot water heater and had Grant's come take a look. The gentlemen who visited said we needed a new heater and quoted us a price on a 40 gallon heater to replace the old unit. After they left I looked more closely at the old one and realized that it was actually 50 gallon--I'm just glad I didn't have them go ahead and replace it since we would have been pretty upset to decrease our hot water capacity! Ultimately we saved a bunch of money by getting a family friend to help us replace the unit ourselves and avoided working with people who didn't seem to care all that much about the details of the job at hand.
My husband and I bought a house in December of 2016. We had grants come in and fix the plumbing and the furnace. They hooked the plumbing up backwards, which my father had to fix. On to the furnace, they were suppose to go through the furnace and fix whatever needed to be fixed and run some new piping. The furnace didn't even last us a season, parts were missing from the furnace, and it wasn't put back together right. My husband and I decided to go elsewhere with our business from now on. I would NEVER give grants my business ever again. They are looking for the quick fix and not long term fix.
Always wonderful! Been living in Canton for 22 years, and they are awesome!