Roto-Rooter

2 reviews
  • Country: USA
  • State: New York
  • City: Canandaigua
  • Address: Canandaigua, NY 14424, USA
  • Store
Phone number
Working hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
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2 Review(s)
Nathan Stahl
10.05.2018

They will get the job done.....but prepare to pay. I was given an estimate range to evaluate an exterior drain that seemed to be clogged. The low end was $600 and high end was $1,500. The guy said if he was only here a couple hours it would be $600, but if here the whole day would be at the higher end. OK...so he was here less than 3 hours used the hose and camera they have and the bill ended up being $1,400. Highway robbery if you ask me. Did not "fix" the problem, just figured out enough to say they could come put a longer drain tile in. In hindsight should have made some calls to get other estimates, but ended up paying for trusting these guys.

Kalene Reiner
02.09.2017

I was not very impressed with Roto-Rooter. I called regarding a backed up kitchen sink. They scheduled an appointment for that evening. The plumber arrived during the scheduled time and was nice enough, but the estimate he gave was super high- a starting price of $360 to snake the drain. We had some calls in to other local plumbers, so we decided to hold off and wait to see what other estimates we received. I'm so thankful we did! The local company we went with who sent two men that worked on the drains for two hours straight only charged us $180! Seeing how much extra work this other company did, I'm sure the final cost from Roto-Rooter would have been much higher than the starting price they quoted us. The only benefit Roto-Rooter offered was a faster appointment, so if your job can wait a few hours, save yourself the hundreds of dollars and choose something local like Superior Plumbing. We're so glad we did.

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