Fred Smith Plumbing & Heating

I used Fred Smith Plumbing and Heating at the recommendation of the super of my building and I'm so glad I did. They removed an old bathroom vanity and installed a new one (and new fixtures). The job went faster than estimated and they did a top notch job. They even tighten a loose shower handle and kitchen faucet while they were there. Did I mention they did all of this during July 4th week?! I would definitely recommend them to anyone looking for excellent plumbers in NYC.

Run, don't walk to Fred Smith if you want an amazingly terrible experience! These guys are always more than happy to help you waste any extra time you may want to get rid of. Thanks for not showing!

A no show to an appointment for my building. Not even a call. I can’t comment on anything else since I never had the chance to deal with them other than booking the appointment. .

I booked an appointment a week ago and called to confirm it in the morning. After confirming the appointment at 8:30 a.m., the company emailed me at 10:30 to say they wouldn't be able to make it. I took the day off from work. According to the person I spoke with, they are an emergency based business so this happens! I would not recommend.

Miserable customer service. Had these guys install a dishwasher which they did a fine job of except for putting screws into the sides of my counters so that I could no longer pull it out. When I called to see if someone could come by to check it out they told me no.