Baldwin Plumbing Heating & Cooling

2 reviews
  • Country: USA
  • State: New York
  • City: Baldwin
  • Address: 840 Merrick Rd, Baldwin, NY 11510, USA
  • Store
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2 Review(s)
Jiselle Fran
08.11.2018

We've contacted this company to have someone service our boiler and we've been having a lot of problems reaching out to management as we were over charged for the services. They charged us $125 just to have someone leave their office and show up at our house and once they tell you what the issue is it's an additional $250. I've been getting the run around in regards to having management getting back to me and when I go to the address listed with this company on Merrick Blvd, it seems to be a real estate company or some sort and it seems abandoned. I don't even think that this is their address, I'm definitely going to reach out to Nassau county consumer affairs and building department to see if they are licensed and insured because this just doesn't seem right. It's been a week and I'm just tired of the run around. *Update I contacted the town of Hempstead department of building licensing office and this business is not licensed, I explained my situation and she recommended me taking them to small claims court. I'm seriously thinking of contacting the Better Business Bureau if management doesn't return to me in a timely fashion. Update #2 It's been three weeks now since I've been trying to have a manager reach out to me but now he's on a family vacation and the rude young lady hung up on me. Do not use this place, it is a scam. They do not have an office located on Merrick, drive by and you will see. She refused to give me their license number saying she isn't authorized to do that but it just means that they don't have one because every place of business is supposed to have a license number that can be provided at anytime. Trust me when I say this isn't over.

wilde severe
08.11.2018

Please do not use this Plumbing company, the customer service and service is horrible.

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