
- Country: USA
- State: New York
- City: Liverpool
- Address: 914 Old Liverpool Rd, Liverpool, NY 13088, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
We had our estimate a couple days after we called. Hands down the best deal for the unit we needed! Our service tech Todd was fabulous! Arrived on time...installed our equipment efficiently despite our older construction quarks. He was friendly and knowledgeable. Showed us how to use our central air and new thermostat...great great experience from start to finish. Thank you!!!
We recently had our air conditioning yearly maintenance done by Kasey and he did an outstanding job. He was professional, friendly and answered all our questions. I've been a customer for several years and have always been happy with their service, but Kasey took it up to another level. He thoroughly cleaned the outside unit so that it basically looks brand new. Thanks for the great job.
We just had our old, non-functioning central AC unit replaced with a brand new Carrier unit. Dealing with these guys was a pleasure at every step. I appreciated the 0% financing arrangement and the promptness in installing the new unit. Thanks again to Todd, Rich, Dan, Karl, and John for a great job on the install and to Ralph for coming to the house on a Sunday morning to check out the problem. Highly recommend!
John and Jim did an excellent job with our furnace and hot water replacements and even gave us tips to manage the longevity of our investments. New vent pipes had to be installed and John and Jim did it no problem and provided a new line out of our basement. Couldn't be happier with the work I have received from Charles Heating & Air!
After receiving multiple quotes for a replacement system. I was extremely satisfied with not only the sales rep that we had worked with (Dan), but also the installers that came out (Brian & Todd). They were both extremely knowledgeable and thorough taking the time to answer any questions that i had. So far i am very happy with our purchase.