
- Country: USA
- State: California
- City: Santa Rosa
- Address: 1244 Central Ave, Santa Rosa, CA 95401, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
We had a kitchen sink backup after a party. Plus we live on a sensitive septic system. I was very happy with the prompt service. He cleaned out both the kitchen drains carefully. Then also roto rooted the drains into the septic. He was very informative at each step. He also took extra care checking out that all the drain systems were cleared and working before he left. Overall I was pleased with the service.
Over the years I have used this company time after time. The customer service has been over the top! Right on time! Professional Service Reps. They respect my home and when they leave it as clean and tidy as when they arrived. I recommend this company over any other! You will not be sorry you have gone with them!
My buyers agent engaged Roto-Rooter to inspect the lateral sewer connection. The service technician, Alex, was excellent, very personable and professional, efficient, helping me to understand the process, the report, and the services available. Five stars on that count. The only complaint is that he was dispatched only 15 minutes before the scheduled time, with no communication from his home office to me or my agent, and so was an hour late.
Jeremy came to my home on July 29, arriving when he said he would and taking care of the problem promptly. He showed me what needed to be done and told me how he would correct it. I will call Jeremy again when needed and will recommend him to others.
Kevin was great. He called to let me know and asked if it was okay to arrive early. Once here jumped right in and work very hard to pressure clean my landscape drainage system. He finished quickly and I was charged a fair price considering the amount of equipment they carry and his work ethic. My system was tested with the recent rains and it performed perfectly.