- Country: USA
- State: New York
- City: Lockport
- Address: 31 Simonds St, Lockport, NY 14094, USA
- Store
Very helpful in a time of need
Very good people. I called at 7 am. I had a call back from them by 7:10 and was off to try a solution they gave over the phone free of charge. Unfortunately it didn't work. They said they would try to get out that day. I work 2nd shift. Before I left for work I called to see what time they were coming. The receptionist knew exactly my situation. She had all the answers I needed and emailed me a time of 9 am the next day. Having had service people in my home before I was prepared to be waiting. Honestly I knew they said 9 but I expected 10 or 10:30. Apparently that's not how these people work. They arrived at 9:01. My issue had a solution within the hour. In short, very knowledgeable, very very rapid response, very kind people. I am a happy panda.
Good service.
We were in need of a sump pump, Tim was highly recommended. We called him and he arrived within 30 min. Fast, friendly, professional service!! Would highly recommend. Thanks again Tim for such fast friendly service.
Courteous, on time, clean up after nicely. I've had very nice service from SMPYNN AND SONS
