Heckeroth Plumbing & Heating of Woodstock Inc

These folks have helped me out a few times in an emergency ($$$) which is great. But they are really slack on getting back regarding other work.

Heckeroth charges you $69.00 to come out and assess what the problem is, which is completely reasonable. Then, when they get to your house, they’ll quote you what it will cost to fix it. They’ll almost always quote you a bloody fortune. They quoted me $450.00 to reset a toilet and replace a worn wax ring (this should normally cost about an average of $150.00, give or take a few dollars). I sent them on their way. They did the same thing when I wanted to have a 275 gallon oil tank (that was leaning very slightly) leveled. The oil tank was fine; it just had some light surface rust. It only needed an oil level gauge to be replaced. They urged me to replace the entire tank, or else “suffer an oil spill from the tank falling over.” Instead of leveling the concrete slab underneath it, which would have fixed the issue, they would only agree to install a brand new oil tank, where they would’ve had to level the concrete slab anyway. Heckeroth basically trains their plumbers to find something wrong, and then use fear tactics to close the deal. They don’t charge by the hour; they’ll bring a huge price list binder with exorbitant, unreasonable pricing. I’ll never call them again.

We have used these folks off and on for many years but I won't go back again this time. They are rude and unhelpful.