- Country: USA
- State: New York
- City: Watertown
- Address: 139 Mill St, Watertown, NY 13601, USA
- Store
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
We had a power outage and our pump wouldn't restart. We called them and they sent someone right out. He was very nice, and got us up and going quickly.
Derouin's Plumbing and Heating have always treated me and my family great. Over the past 9 years living in Watertown I have had them install a new water heater, work on my plumbing, and install a new toilet. They are always professional and do outstanding work.
My husband and I noticed the floor in the master bathroom was starting to buckle. We called Derouin's plumbing and heating. They sent Jason Farrell out the very next morning and Steve Smith that afternoon. Long story short... We had several water leaks and a lot of structural damage that went into the second bathroom and behind the washer and dryer. Steve Smith replaced both bathroom floors and Jason Farrell did all the plumbing. They very professional and polite. My husband and I will definitely call Derouin's plumbing and heating for any future repairs...And Steve Smith for any carpentry needs.
Great service at reasonable rates. The tech Jason came out on time, identified the problem within 15 minutes, and had me up and running within a few hours. Will use Derouin's for all my plumbing and heating needs.
If I could leave a negative star review for this company I would. We had scheduled an appointment to fix an issue with our tub. They pushed back our appointment without ever calling to tell us (I had to call). When I called to ask for a estimate to when they were going to be here, they were very short and rude.
