- Country: USA
- State: New York
- City: Sackets Harbor
- Address: 14741 County Rd 145, Sackets Harbor, NY 13685, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I have been calling Jet-O-Rooter since I moved to my home in Sackets 6 years ago. I had called other companies, but all of them failed to respond or show during my time of need. Jet-O-Rooter responded quickly and professionally since day 1. They have redone my sewer lines because they were installed incorrectly inside my dwelling (too many 90 degree angles) and they replaced a section on the outside that had been done with metal pipes that rusted out!!! All in all, they have done an awesome job and their prices are fair. They showed me the pricing of the materials that were used along with the labor cost. Labor was a good price and materials were average when looked up. The part that makes a difference for me is that they respond to your needs ASAP!!! I am not waiting and waiting for other companies not to show up or respond.
We pride ourselves on prompt effective services and solutions. We offer emergency services at a higher rate due to our employees being pulled away from their families so compensation can be awarded. We expect payment upon completion of services and never do we perform the service with authorization of said work and price.
Removed roots from input drain, tank was empty. Showed up with 3 foot shovel. Couldn't lift root ball out. Wouldn't jet output drain, said it wasn't a problem. Now it is!! One week later. Said they don't warranty roots!!!! Wants another 216.00 to jet the output. Also wants to charge over 1k to seal tank. The tank isn't the problem. All they had to do was warrant their work and come back to jet the output. We are here less than 3 months. Called another service.
We were stuck on laborday weekend with a leak in our waterline. They came asap but they charged $250.00 flat rate.They were here 1/2 hr. Fixed the problem.