Howe & Bassett Company

4 reviews
  • Country: USA
  • State: New York
  • City: Rochester
  • Address: 180 N Clinton Ave, Rochester, NY 14604, USA
  • Store
Phone number
Working hours
  • Monday: 8:00 AM – 4:30 PM
  • Tuesday: 8:00 AM – 4:30 PM
  • Wednesday: 8:00 AM – 4:30 PM
  • Thursday: 8:00 AM – 4:30 PM
  • Friday: 8:00 AM – 4:30 PM
  • Saturday: Closed
  • Sunday: Closed
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4 Review(s)
Ronald Schutt
14.06.2019

They kept promising to come and never showed for 2 weeks, after several calls to Mike. Now they don't answer when I call. I do not understand, but I am done trying to be a loyal customer. It is a shame.

Joe Blough
11.02.2019

We had a couple plumbing issues that my husband couldn't solve. When the guy arrived, he covered the options and then ended up fixing all the problems before he told us how much it would cost. Then he charged us the minimum charge because, he said, "it wasn't really that big of a problem". So impressed with their fairness and honesty at Howe & Bassett. I will keep them on my list. Thank you.

Betty Drew
13.09.2018

I called these guys about a really slow draining sink/slow flushing toilet. They came in and analyzed the problem via camera in the drain. To make a long story short they had to cut holes in ceilings and walls to get at the pipes to see what was needed. In the end they ran a whole new pipe to the sink which solved the slow draining bathroom/venting problem. They cleaned up after themselves and even patched the holes. Perfect. All we had to do was touch up paint. The whole job took 2 days to complete. I was impressed.

Wendy Richards
09.04.2018

Terrible!!! Wouldn’t return calls...ever! And that was the owner!! Took forever to get the work done and didn’t submit everything properly to the home warranty company so we had to schedule and pay an entirely different company to take care of the problem. Don’t ever use this company...I wouldn’t ever let them back in my home again!

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