- Country: USA
- State: New York
- City: Rochester
- Address: 195 Dewey Ave, Rochester, NY 14608, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
The service tech was very quick getting to the house on a Saturday. He was a great tech, no foul on his part. The issue was the pricing. It was absolutely outrageous. $130 for the service call and because he had to snake the drain, the total would have been almost $600. It's unfortunate because the tech was really nice. I told him no and called Isaac Heating & Air Conditioning. They have a great plumbing department. The service call was $40 and the price to snake the bathroom shower was half of what Mr. Rooter tried to charge. Isaac was out to my house in a couple of hours and finished the job in less than 45 minutes. If you want great speedy service at a great price, call Isaac. These guys are a rip off.
Brandon was a young but knowledgeable individual who knew a surprising lot about Old houses. He worked until the issue was addressed, approximately 2 hours, was communicative and friendly throughout, spoke highly of working with Rooter. This was an expensive call, but he arrived only a cpl hours after contact which was much Appreciated.
What a pleasure it was to have Mr. Rooter replace three of my toilets. From updates for service via phone calls and texts to let me know my technician was on the way, the people at Mr. Rooter were fantastic. I also absolutely found Andy Hunsinger to be a solid plumber and was so incredibly happy to have found him. Prompt, excellent service and a decent price. Excellent choice for work you don't really want to get done, but need to. ;)
Andy was terrific!!! Problem was simple, and easily solved. Lucky me. I will definitely call Mr. Rooter Plumbing for any future needs. Funny thing is, I thought I had called someone else, so it turned out great for everyone!! Thanks for your advice and making sure I know what my options are! Good job!
I had someone at my house within an hour to clean out my drain which had caused the cellar to flood. The problem was solved in less than two hours. Very pleased with their prompt service!