- Country: USA
- State: Nevada
- City: Las Vegas
- Address: 3663 E Sunset Rd Suite 102A, Las Vegas, NV 89120, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
I had Austin out to my home this afternoon. What an awesome experience!!! We can’t thank you enough for your honest and upfront pricing. Austin was courteous and honest. Thank you for your time and service skills. Austin you will do very well in life. Thank you and I will be calling you back for all our plumbing needs.
Daniel came to our home yesterday to evaluate a problem we were having with our reverse osmosis system. He arrived exactly on time. He was very courteous, respectful, & professional. He performed his work quickly & efficiently, and thoroughly cleaned up after himself before he left our home. Great job Daniel!
Straight up, best as it gets!! As a new home owner with a bunch of uncertainties around my new home, I found it refreshing to have the staff and technicians actually know what they were doing, while explaining to me what’s going on in my house. I never felt pressure on having to fix something that wasn’t broken and they didn’t give me so outrageous estimate. They made my experience quick and easy, in a time where it could of been a lot more frustrating with someone else. Definitely going back to them each and every time.
I am editing my original review because it was not so good because of a bad experience, but after letting them know about the unresolved issues, StraightUp Plumbing made it right. Heres what happened: Mark did not address my original issue of a leaky toilet shut-off valve, but instead installed a new flush valve inside the toilet. He also changed out the cold water shower knob, and installed a new garbage disposal. When I viewed my email receipt I noticed I had been charged for the flush valve PLUS a flapper inside the toilet, and also for installing TWO knobs in the shower. I called and spoke to Chad, who immediately took the bull by the horns. He re-dispatched Daniel who installed the missing flapper AND fixed the leaking shut-off valve (which was the original problem). I really cannot say enough about Daniel; he is a very nice, professional and personable guy. Thank you Chad for taking care of this for me. As I promised, I am amending my original review, and if I ever need a plumber again I will request Daniel - only Daniel. Less
Austin was great! Took care of the issue quickly and professionally. Will call no other plumbing company ever!