Vegas Valley Plumbing

I want to thank Roman for coming to my home in a timely manner! My mom was there because I was working & thought I had a slab leak. Thanks to Roman he clarified that it was our sprinkler that went awry. I'm happy to recommend Vegas Valley Plumbing to any one. Their prices are reasonable & offer military & senior citizen discounts. Thanks for your knowledge Roman!

What a great experience. I contacted them at first to do some due diligence estimates for a house I was buying and they were just amazing. After i bought the house I contacted them, and they remembered me, remembered the house, came out, saw what the sellers had fixed and adjusted their quote and viola. Work done , great job, super happy! Highly recommend them!

This company gave me an estimate for placement of several valve boxes, trenching, and tying into a drain in my foundation. It involved jack hammering the house foundation, jackhammering the footing of a retaining wall, and placement of a channel drain. The job took longer than the company anticipated and i was told that they may need a change order and charge more. I pushed back that I had changed nothing from the original job that they quoted, and the fact that the job is taking longer than they anticipated is not my fault. I had sent them in advance the installation instructions from the manufacturers of the channel drain in order that they could inspect them and let me know if there were any problems. When it came time for the channel drain installations, they refused to install the drains according to the manufacturer's instructions. If they had a problem with this then I think they should have informed me prior to starting the job. I ended up placing the forms myself for pouring the concrete per manufacturers instructions. Their employees were given an ice chest full of ice with soft drinks. Their employees where provided lunch for two of threes days the initial job took. When the function of the drainage was tested it was found that the drain overflowed the trap box almost immediately which I think should have been anticipated by a plumber. The plumber told me that they could install another valve to prevent this overflow and it MAY cost more, but if it did cost more, it would not be much, and there would be a change order. I had to leave town, and I never received notice of a change order or any additional cost. The plumbers arrived and had my friend at the house sign the change order but she tells me she was misinformed that I was aware of the job (I was aware of the job, but NEVER was informed of the cost) and she tells me the tablet she signed did not display the cost of the job. The plumbers came for exactly 1 hour 39 min (recorded on security cam footage). I was charged $470 for one plumber and one helper. I wrote the company that I felt this charge was exorbitant, and I asked for a breakdown of the hourly rate and parts charges. I never received a reply. Later I received an email reply that they don't charge by the hour and that they provide value in their work. I really don't think $470 for one hour and 39 min is much value, and they had my friend sign the change order without knowing anything about the specifics. Bottom line I think they reamed me for an hour and 39 min at a charge of $470 because they spent more time than they wanted on the initial job (which had already been paid in full). I know that they will say they spent over $100 on parts. I supplied the valve, they supplied a valve box and perhaps a connector or elbow or two. I dont know how this could cost over $100. The trench to do the work was already open and was left open. I will never use this company again. Make sure you dont let them try to upcharge you because they may have underestimated the time for the job.

We have used Vegas Valley Plumbing on a few of our rental properties in Vegas, these guys are honest, don't overcharge, responsive and professionals. They can repair or service Water heaters, kitchen plumbing, add a water softener to your house and snake any clogged pipe. These guys are good, thanks Keith!

This company actually shows up on time! They call and communicate when they are on their way, provide reasonably-priced service and the lead times to get someone out to you is really quick. Have had them fix two things already and will continue to use them.