- Country: USA
- State: Nevada
- City: Las Vegas
- Address: 2950 E Sunset Rd #110, Las Vegas, NV 89120, USA
- Monday: 7:00 AM – 6:30 PM
- Tuesday: 7:00 AM – 6:30 PM
- Wednesday: 7:00 AM – 6:30 PM
- Thursday: 7:00 AM – 6:30 PM
- Friday: 7:00 AM – 6:30 PM
- Saturday: 7:00 AM – 6:00 PM
- Sunday: 8:00 AM – 5:00 PM
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3070 E Post Rd #200, Las Vegas, NV 89120, USA
- 5 reviews
After going through 2 companies with less than stellar customer service, we called Pure Plumbing. They couldn’t get to us super quick but we didn’t have an emergency. Kyle was amazing though and made up for the longer wait. He was super nice (which means a lot to me. Everyone likes to be treated with respect.), and got the job done. This company does try to up sell which was fine for us. We did have other work we needed anyway so we got that taken care of too. The price was higher than both other estimates but we decided good customer service, finished work, and reliability was worth the extra cost. Thanks!
08/18/2019 - I no longer call Pure Plumbing and reduced rating to 3 stars. We have been calling on Pure Plumbing for over 1 year after buying an older house. We chose them because of their consistent reviews on several platforms, BBB status and having a professional/functional web site. We always receive a free quote and they take the time to answer my questions or concerns before any work is started. They have helped us replace a water heater, garbage disposal, toilet tank assembly, old corroded valves and install a water softener. They have always been very professional and courteous.
What awesome service! I was recommended them through my father in law, and I am so glad I called! I set up the appointment and discussed our leak issue over text, which was convenient. When they called again on day-of to confirm, they promptly dispatched with a time estimate, THEN sent me another text detailing who I was expecting to arrive, with a picture. Alex (the plumber) was prompt and very polite, got straight to business, and figured out our problem within about 5 minutes (which another company misdiagnosed about a week before). They gave us a quote on replacing a water heater, and left contact information. Since we are very new homeowners, we very much appreciated the clarity with which everything was explained. Alex also arranged for another company to come out and check out the water damage caused by the leak. I seriously am SO GLAD we used pure plumbing. Even though they came out for a simple, FREE ESTIMATE, they have gained us as very loyal customers. THANK YOU!
Our 13 year old water heater starting leaking. I called and they had a tech on site within 2 hours. They made sure it was handled so no damage would occur and came back the next morning. Our tech Jacob and Matthew did an outstanding job installing a brand new 75 gal tank. Their courtesy, cleanup was excellent. The communication via calls, text and a pic of the tech that would be coming was something that I never have experienced with any other company! Use this company
If I could give Pure plumbing 6 stars I would. Jayson was at our house within 2 hours of our call, which is absolutely fantastic as far as I am concerned. He came after hours and there wasn't a convince fee for that! Jayson thoroughly answered all the questions we asked him and answered questions we didn't know we had. He was extremely knowledgeable and it was apparent in our conversation and his comfort level as we discussed our issue. He wasn't pushy to close a sale when we expressed a desire to compare prices on hot water heaters before agreeing to do anything. He was very accommodating in scheduling and was extremely professional. He was sure to clean up all of the mess made and left our garage cleaner than he found it. I don't have a single regret or uncertainty with our experience with Pure plumbing. I would hire them again in a second without another thought.