
- Country: USA
- State: California
- City: Fairfield
- Address: 1708 Enterprise Dr, Fairfield, CA 94533, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Doug and George from RotoRooter were excellent! They replaced our hot water heater and repaired a water hook up. They were able to accommodate our schedule on a weekend! They were professional, yet friendly and knowledgable. I would highly recommend them. Thank you for doing great work!
George was a very friendly and knowledgeable technician who showed up after normal business hours, within 30 minutes of my call.
Received same day service for a messy main line sewage issue...the earliest other companies were offering was two days. The Service Tech, Gears Streat #623, fixed the problem in less than 15 minutes. He also shared information on how to keep it from reoccurring. Will utilize Roto-Rooter again for future plumming problems.
Last month, this company charged me nearly $500 for a service that in previous years had cost approximately $250 on three or four occasions. That's roughly a doubling in price from a year before. By the same company! I learned that this Roto-Rooter had undergone a change of ownership, which is the only variable I can think of that explained the price gouging. I subsequently checked with the local plumbing contractor in Calistoga and was told that "$250 is about right" and that's about what the Calistoga plumbing company would charge. Four notes: 1) The service was a septic cleaning that involved toilet removal. 2) I was told about the price on arrival but needed to have the problem fixed that day. 3) The technician was fine, my objection is price. 4) I called Roto Rooter only because there would have been a wait for the Calistoga company to perform the service. Protect your pocketbook and avoid this company!
Georg did a great job, thank you so very much