- Country: USA
- State: New Mexico
- City: Carlsbad
- Address: 401 S Canyon St, Carlsbad, NM 88220, USA
- Store
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Rude customer service. I had a call in through American Home Shield. Crouch told them they had scheduled the appointment but never did. when I called, they were very rude and stated multiple times they would get a round to it. Customer service is not a priority to this company. If you are one that reads reviews, this has a ONE STAR for a reason. Dont waste your time and money here. (unless you have lots of it)
Very unprofessional service from management to their techs.. will never waste my time with this garbage company
My sisters AC went out 5/7 repairman didn’t get there until 5/11. Said it was fan had to order. When it came in it was the wrong one. Had to order again. Came in on 5/16. AC repaired. Yesterday 5/31 AC went out again. 6/1 repair man came and says Freon out and needs a coil. Guess what ?? Have to ORDER it. It was 108 degrees in Carlsbad today. My mother is living there and she is a heart patient. I would suggest do not call them
Didn't do as described. Lied about hours worked. Still not in working order.