- Country: USA
- State: New Mexico
- City: Taos
- Address: 1001 Energy, Drive, Taos, NM 87571, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
It was a dark & stormy night - snowing & blowing - and my radiant in-floor heat quit working. I woke up to a freezing house in the morning. I called Dow Bond. The receptionist Kay was very kind & helpful & prioritized my situation. Larry Mapes, the owner, came out at noon, diagnosed & replaced the thermocouple & I had heat by 1pm! The bill was quite reasonable & I am super happy & grateful! Thank you, Larry, Kay & Dow Bond Plumbing & Heating!
Customer Service is exceptional. We had a line bust in fill a room with water. Although Dow Bond Plumbing could not get to me, the sweet lady that answered the phone gave me LOTS of useful information and was on standby should our home builder not get back in touch. It's the holiday season and I'm just thankful DB was on the other end of the line. I highly recommend them for their promptness and caring of my situation.
Very professional, timely and friendly! ????????☺ Paul and Mario ????
Great plumbers!
