- Country: USA
- State: New Mexico
- City: Rio Rancho
- Address: 1406 Alamo Dr SE, Rio Rancho, NM 87124, USA
- Store
- Monday: 8:00 AM – 5:30 PM
- Tuesday: 8:00 AM – 5:30 PM
- Wednesday: 8:00 AM – 5:30 PM
- Thursday: 8:00 AM – 5:30 PM
- Friday: 8:00 AM – 5:30 PM
- Saturday: 7:00 AM – 12:00 PM
- Sunday: Closed
After bad experiences with various other plumbing companies including a national, larger one we called Ruben at Total Plumbing. As in most cases, when you need a plumber, you typically need them right away. Given that it's July 3rd and with the holiday baring upon us we thought for sure we were in for a wait. Not at all! Ruben not only provided same day service, he was here within the hour. The best news was when we described to him our issues, he immediately knew what the problem was and presented us with a solution along with an estimated cost. We were quite impressed with his knowledge. He was extremely professional and courteous. Everyone should have on call those folks who we may need services from on hand at all times. Those include an electrician, lawyer and absolutely a qualified professional plumber. Ruben at Total Plumbing is just that. As of this moment, we have by default fired our previous plumber. Seriously, save this man's number because when a pipe breaks or something goes wrong, water flow and damage has no prejudices and will not wait for slow service arrival or unqualified personnel. Thanks Ruben. We'll call soon sir!
Fast, reliable, friendly, and reasonable. I contacted several plumbers and opted to give Reuben my business to replace a hot water re-circulation pump. He diagnosed the issue with pictures I texted him, ordered the part, and installed it quickly. After he left, I noticed a pinhole leak and he returned within an hour to fix it. We'll use Reuben again for any plumbing needs around our house.
Ruben did a great job! Was fast, reliable and very fair on charges. I've had no further plumbing issues. Professional and courteous . Would definitely recommend to others and hire again if needed. Give him a call you won't regret it
Ruben was quick to respond to my plumbing problem. He was efficient in getting the work done and he did a good job. I will call him again for my plumbing needs.
Rueben repipped my entire house and we thought he did a great job (despite the fact that he showed up late on several days) and we were satisfied. A few days after he “finished” the job we noticed a leak in the master bedroom when we asked him about it his response was “I was going to tell you about that but you had already spent so much money...” this leak did not show up until after this guy came and put the pipes and how can you not tell someone hey have a leak in their house?? Now our floor is warped and needs to be replaced and the entire bathroom wall has to be replaced. Also after he put the new water heater in we turned on the water to our swamp cooler only to find the pipe leaking considerably almost causing more water damage good thing my husband knew how to fix it. This guy is terrible I do NOT recommend him at all. If I could give no stars I definitely would.