Kook & Son Inc

Excellent service and quality work. Rushed out in the midst of the heat wave to fix my broken HVAC system after another company failed to deliver.

Kook & Son installed a new AC/heat pump system into a home that is way over 100 years old. At all times everyone from Kook was professional, courteous and thorough. They completed the substantial amount of install work in consecutive days, without interruption. Even prior to our purchase decision, Howard Kook gave us extensive advice and presented solutions that were realistic, reasonable and without apparent bias. The installers, Pierre and Manny, listened to me, addressed my concerns, and came up with solutions that worked for all parties involved. I feel that Kook & Son did the project right.

We bought an old home and Kook & Son have been here to help from the start. Howard kindly visited our property personally to put together a proposal for the HVAC. Askash, the plumber was great. He was both knowledgeable and patient fixing and explaining about our radiator heating. I have to also mention Diane who is the executive assistant. She is so professional and efficient on getting the help I need. I'm so happy I found this company!

I am very disappointed in this company. Obviously I am not the only one since they only received 2.8 stars out of 5. Barely over 50%. I had two appointments with them and they cancelled both times. The appointments were 5 days apart. They certainly had time to fit me in. The excuses were that " there is a heatwave" and therefore a lot of people want their AC fixed (DUH, why do they think I was calling?) and secondly they said it was the hours I keep at my office and these hours were not convenient for them. So basically it was my fault. I told the fool I was speaking with to forget it and called someone else. Within 50 minutes a very reliable and intelligent man from Ideal Climate HVAC was at my office fixing the problem. I now have a new AC man who I will refer all my patients to. Very poor business Kook and Son.

I have worked with Kook and Sons for about 5 years now. They are a cut above the rest. Howard and his crew did a superb job of diagnosing the cause of a leak in my second floor bathroom. Other plumbers were never able to diagnose the problem which was identified correctly by Howard as being caused by a faulty floor pan, which was installed by another plumber 10 years earlier, to fix the problem necessitated a complete shower renovation with a new floor pan. The guys came did the demo work neatly and even saved some of the old tiles to repair another area in the Bathroom. My new shower looks fantastic and no more leaks, for the first time in years! Howard is a true gentleman who knows his craft, his people are excellent, his pricing is reasonable, and the workmanship is great. I have since called on Kook and Sons for many more projects from sink repairs, to heating malfunctions. Kook and Son's should be your first call every time. I have been living in Jersey City for 24 years and I have used many other plumbers before Kook and Son, to say Howard's company is one of the best plumbing contractors in Jersey City is exemplified by the fact that they have been in business for decades, they are professional, and prompt, and once they have fixed a problem it stays fixed. Plumbing may not be glamorous but when you have no heat, or leaking pipes you come to appreciate the value that Kook and Son's brings.