BSE Mechanical LLC

Highly recommend BSE as a reliable company with integrity. The reason; I had an emergency with my main central AC unit in the beginning of June this year. I was tired of hearing about "travel time" charges from other companies so I gave BSE a try. They came fixed the problem then serviced 3 split sytems for me. yhis past 90+ degree weekend I had water dripping from unit they had worked on and called them on Sunday with an emergency. They convinced me to wait until Monday so as not to incur additional costs since the AC was still able to cool. I told them I was leaving for a trip early on Monday and they were able to get me an appointment mid morning. Not only did they come when they said they would, Dennis, the owner, showed up himself. He checked the system and pressure checked the unit and determined it was just condensation due to the high heat over the wekend. When I asked what the charge was he said $0. He was glad that the system was still working properly after his teams repair. That is why local is SO important.

He's the only operation in North Jersey that knows what and how to do!!!!!!! Very knowledgeable and very hands on. Theres no one left in business that talks about their products, services them, and installs them like Mike and his team. They really know what theyre doing. Mike solved a major issue for me with grey colloidal clay!! System up and running flawless now for 4years.

They came out for an estimate and did a thorough job of understanding my needs (and not trying to sell me on something I didn't need), won the bid, called ahead of time to give me an ETA, called again to update the eta, the guys did a great job. I had some concerns lingering and they quickly sent over the service manager who made everything 100%. It is great to deal with professional people who understand how to deliver on service. Would definitely use them again and have no problem recommending them.

I did not contract this company to do work on my home however, I reached out for a quote and was told that installation is $400.00. When I clarified that I merely need a small part installed and not an entire unit, I was still told that the fee is $400, which is obscene for a tiny little part I could install myself. I will not be contacting this company again for future plumbing work. Edit: I was contacted by the company owner, who clarified the misunderstanding. I revised my rating from 1 to 3 stars - neutral - as it is not often that company representatives will reach out directly to clear up things like misunderstandings and that is something to be admired.

Disclaimer: This is an employee review This is a great place to work because: a) I would only want to work somewhere that everyone does their best all the time, and that's definitely the case here b) Everyone's pleasant and professional c) The owners definitely provide the type of leadership that's necessary for company growth. Maybe it's because I'm a former U.S. Marine, but I'm a bit picky about who I work for. I wouldn't work for a company without integrity. What I found to be particularly good indicator of integrity (regardless of company type) is how they handle honest mistakes that would cost the company a non-trivial amount of time/money -- do they do the right thing or do they try to cover it up instead? BSE does the right thing every time -- whatever it takes to make things right. That's why I work here. Anthony