T Boyd Plumbing & Heating

Awful customer service! When calling the woman did not announce the business she was answering for so initially i thought had the wrong number. Upon inquiring for service i was laughed at as a reviewer previously mentioned, trying to schedule appointment. VERY RUDE!

It's hard enough to find a plumber nevermind the night before Thanksgiving. My kitchen sink was blocked solid and I had a dozen people coming for dinner the next day. The owner came himself and had to do some emergency surgery. I didnt get to speak with the receptionist that the other folks are talking about but Mr. Boyd was easy to talk to and he left the place super clean. I don't usually write reviews but I got the bill in the mail today and they certainly did right by me.

Five stars for this plumber! Our heat recently stopped working on a cold December Saturday. I called two other places and they told me it sounded like my boiler needed to be replaced and the earliest they could come out would be Monday morning. Mr. Boyd came that afternoon and within 5 minutes re set the " spill switch" on the back of the unit. He said it was caused by the high winds that day. He also said the boiler was in good shape but call him with any problems. This is a very honest and knowledgeable plumber.

Simply the RUDEST conversation I've had in a long time. When I called to ask about services, the woman that answered the phone basically laughed at me for my questions . In addition, she didn't identify the business when she picked up the phone, so I was very thrown off and she further insulted me by being sarcastic when I asked if I had reached a plumber. Even if this is a good plumber, I would avoid doing business with them if you have to speak to this woman! I'm not one to leave bad reviews, but I just had to after that experience.

I called with an emergency and the owner showed up same day. Professional and fast. I highly recommend.