- Country: USA
- State: California
- City: Brentwood
- Address: 8580 Brentwood Blvd, Brentwood, CA 94513, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Precision plumbing did a great job. They got the job finished in the promised time and did quality work. We can't thank them enough !
Our new water heater had a leak within months of installation. Precision did a repair to replace a failing, leaking part saying warranty would cover it. Their part supplier and Presicion are now saying that “tenants must have altered” the water heater, willfully causing damage, which invalidates the warranty. NO. Bottom line, Precision does not stand by their appliance install or warranty. We are HOME owners, not landlords with tenants. It does seem Precision confused our role to charge over $100 in labor, assuming we did not live here. For these reasons, cannot recommend. Pay more to work with an ethical, trustworthy plumbing company, quality appliances/parts, and a real warranty.
Not satisfied, they do whatever to charge more time than needed for the repairs. Plumber had said 30 minutes for repair and ended up taking 1.5 hours. Also plumber had to return second time when the work could have been done the first.
I was very pleased with their work on my backyard waterfall pump replacement.
Precision Plumbing is ALWAYS 5-Star! In fact, I often refer to them as "Bad-Ass". Their knowledge, quality of work, and professionalism is simply unparalleled. Working with contractors can be quite frustrating at times, but not with Precision. They make the process so easy and ALWAYS ALWAYS ALWAYS deliver a job very well done! Thanks guys!