Atlas Septic Inc

Atlas Septic is amazing!! Their work is extremely thorough and they helped me every step of the way as I recently had my system replaced. Chelsea is great! She answered all of my calls in a prompt manner and never got frustrated with my crazy amount of questions. She made sure I was always in the loop and always kept me informed. I am forever grateful for her service! Thank you Atlas! Always #1 in my book for all of my Septic Needs!! I recommend to everyone over and over again!

Good service. They replaced my septic asap and had the best prices and materials.

I made an appointment to have my system pumped three weeks in advance. The night before (at 8:30PM!!!!) I got a call telling me that they will not be able to come the next day and need to reschedule. I expressed my disappointment and explained that I took a day off work to stay home because of this appointment and they needed to honor it. I was then told "Fine, they will make it work". The next day, no one showed up for the appointment and I never received any phone calls telling me they were not coming. The next day, I received a phone call telling me that they obviously did not make it to me and needed to reschedule. At that point, I told Atlas that I cannot work with such an unprofessional and unreliable company and would call someone else. Customer service is not a priority for Atlas, so I suggest you stay away and use a more professional and customer service-focused company.

Atlas Septic was great! Gary, the repairman, was very knowledgeable. He took is time and also educated me on how the system works. He also came back after he finished the job to reinforce what he fixed to make it better than before the float alarm broke. He is the type of employee the company should be proud to employ. The cost was reasonable and I know I'll be using Atlas for service when I need them in the future!

I don't recommend this company. Very overpriced, took over a week and a half to get an estimate. The estimate to do a simple repair is astronomical. Also including fees that aren't necessary and overpriced. Do not use.