R&M Plumbing-Heating-Drain Cleaning-Video Inspection

Responsive, helpful, and kind. Arrived on time, was super helpful in diagnosing issues, and offering suggestions. Will absolutely call for all plumbing issues in the future.

Just had a service call from R&M for hose Bibb replacements with Eddie. He arrived on time, explained everything to me and went about his work in an efficient and professional manner. Work was preformed satisfactorily and Eddie was a personable guy. Will use R&M again & highly recommend.

My hot water heater broke and I needed a new one ASAP The owner came the morning we called to confirm the problem, provide an estimate and had the job done within hours. He was tidy, efficient and explained how my new heater operated. He even wrote his telephone number on the top of the heater for my easy reference. I recommend him highly and will be sure to call on him for my next emergency.

Great service! I had a about 5 small plumbing jobs to do & thought not to do them myself. It was pretty easy for us to set up a mutually convenient appointment. They showed up on time and after I showed them the work, they took time to explain to me what they would need to do and the amount of time required. They advised me on the parts to purchase and where to get the best and cheapest parts (which I later checked out to be in fact better than going to the big stores). They advised on alternatives to my initial ideas on outright replacement of entire units to simply replacing the necessary parts, but were never pushy & left me to make the final decisions. They were quick, courteous, reasonably priced and professional. The reason I’m actually taking out the time to write this review was because of something that happened after the actual repair. I needed to make an adjustment to my water filtration system (& I didn’t have the tools to do it myself) a few weeks after they had helped to replace the filters. I called and because they were in the neighborhood at the scheduled time, it was fixed in about 10 minutes at NO CHARGE. I tried to pay them something for their time, but they would not accept the money. Perhaps this was because we got along so well, but I thought that was really cool & generous. I’m definately calling them if I have another plumbing job.

Eddie from R&M plumbing came out the day after we called to install our Pelican water filtration system. He was the 8th plumber we called and all the others either did not show up or did not return our calls. He did a beautiful job and was super nice!