Harry W. Wells & Son, Inc.

Had them come out to fix a leak related to my shower. I was originally impressed with the work until I showered the next day. The handle on my shower now cannot be used. Nobody ever told me this so I called back to complain. They sent someone else out immediately but all he told us was to buy a new handle because I have the wrong one and he left. My shower handle worked fine before they came and now we have to take it off in order to shower and I have to pay for a new one. Does not seem right but I guess they will not be doing anything to fix it.

This company is amazing! The Gas Co. shut my heat off on Christmas night because there was a problem with my furnace. They told me to call a service company first thing in the morning. I didn't have one because I hadn't needed any work done since I bought the house. Someone recommended this company, and I am so glad they did. I know they were swamped, but when I told them what happened, they sent someone right out. Two guys came, (wish I could remember their names), they were very nice and knew what was wrong, but didn't have the part. Turns out the part had to be ordered and when they got the part the next day, Jared came back and fixed it. He was so kind and professional and explained what was wrong. They didn't have to do that, especially for someone who wasn't a customer, but they did. Roxanne in the office was also amazing. She kept me informed on what was going on and even called to make sure I was all set. Their price was very reasonable. I highly recommend them and they have a customer for life.

Have had several very good experiences with Harry W Wells & Son, including toilet repairs, garbage disposal replacement, and cleaning the strainers in the thermostatic mixing valve on the hot water tank. This last problem left us without enough hot water pressure to take a shower on a Saturday. We called in the early afternoon and the response was prompt, professional and totally satisfactory, completed that afternoon. Highly recommend.

We woke up to no heat the day after Thanksgiving. I called for someone to come out and within a 1/2 hour they were there. My problem was fixed within an hour. I would highly recommend this company!

Thank you Doug. It took some work, but you have a happy customer who will return in future.