S W Snedeker Plumbing & Heating

The seller of my home, who did not ever live in the home, hired Snedeker to inspect and service the gas furnace before I moved in. My first morning (Saturday) I go to use the shower the water is ice cold. I called Snedeker and he told me to call someone else if I could because he was already at a job. He said that he probably wouldn’t be able to get to me, even tomorrow because he had other jobs to do. So I called another reputable business owner in Concord who came out immediately even though he was on another job, also. He said that whoever had done the inspection had definitely missed something. $450 (350 for parts, 100 for labor) later, I called Snedeker to inform him of the bill I had to pay due to him missing the problem. He told me that I didn’t give him enough time to come by and check it himself, even though he had told me to get someone else to do it if possible. So after following his instruction and pointing that out to him, he told me it was not his problem because he does not warranty his work. He said it is a one man operation and he apologized. I said that I would not be recommending his services to anyone going forward. He told me I was unreasonable, said “welcome to homeownership” and hung up the phone on me. I tried calling back only to be ignored. Snedeker is not only botching work, he is unprofessional and uncaring. It takes a lot for me to write something up but this had to be done. I’m out $450 now because of his mistake.

Steve was a lifesaver for us. Our pipes burst one evening and even though he was home for the night, Steve came over and gave an immediate fix to our problem. A few days later when he had the chance, Steve came and fixed the pipes back to new. We are very thankful for his service.

I have a friend who recently purchased her first home, this hack came and did her plumbing inspection, said her hot water hearter is functioning properly on his report. First day at the house, no hot water, hot water heater needed replacement parts and most likely was never inspected, With hundereds of honest reliable plumbers out there, I hope you take your business elsewhere. Not only a complete hack, but he will hang up on you when you call and ask him about his hack work. 0/10 wouild not recommend to my worst enemy.

I've had Steve do a couple of jobs for me. Boiler tune up the first time and he was there when he said he would be there and the price was reasonable. Second time I had him extend the gas line to a new fire place insert. He showed up with permit in hand and started immediately. I have recommended Steve to neighbors and all have had great things to say.

Steve took weeks to get back to us for the job. His invoice was more than double his original quote, and his work was less than appealing. He never pulled permits for the work; when we asked him to pull the permits retroactively, he said he would (never did) and then stopped answering our phone calls and texts. If I could leave zero stars, I would. If you're looking for a professional, steer clear of this guy!