- Country: USA
- State: Nebraska
- City: Omaha
- Address: 14503 Grover St #107, Omaha, NE 68144, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
I experienced discriminatory behavior from one of the service men. I have called the service center and was told a manager would contact me back. I received no such call. I called and left a voicemail 8/20 with no avail. I have left another voicemail today and will update my review accordingly. Until then I will make sure I continue to share my negative experience and assume that the company supports discrimination. I used In Laws Plumbing, their service was through and very reasonably priced. I was given a verbal and written breakdown of my charges and work done. I highly recommend In Laws Plumbing.
Mr. Rooter was a great experience. The main water drain in my basement backed-up and caused some water issues. I called two companies in the area and Mr. Rooter was able to get out to my house within 2 hours of my call. The plumber, called 20 minutes ahead of time to give a heads up he was on the way. When he arrived, Alex shook my hand introduced himself with a smile and quickly got to work. He identified the main issue and what it was stemming from in a matter of minutes. He fixed the issue, gave me a bit of a tutorial on why it happened, what steps I can do to remedy in the future, and what he was going to do to fix it today. Only took a matter of 30-45 minutes to do all of this. Fantastic experience, awesome service, will make me call Mr.Rooter anytime for any future drainage issues. Well done.
A few weeks ago, Alex from Mr. Rooter came by to fix a kitchen faucet and was also able to fix a few other plumbing issues in my house. He was very helpful and informative in teaching me about the nuances of plumbing and what to do to fix issues when they arise. In the near future, I will have Mr. Rooter come by again to get some more work done. Nice job!
Alex was amazing! He was so polite and extremely hard working. He got us back up and running and even helped us with our garbage disposal at no extra cost. Thank you Mr. Rooter!!!
Alex was very helpful in resolving our tree root issue and also gave us some terrific advice about our kitchen drain and pipes.
