Simmons Plumbing

We've used Simmons several times. You can't beat their customer service, prices, and dependability. We continue to let everyone know that these are the plumbers we have come to trust to treat our home with love. They've even commended us for trying to do it ourselves, even though we needed professional help in the end! Very nice people.

Called and they were out within an hour. Sue in the office was very friendly and helpful and Bill was timely and very friendly as well. They quickly fixed our issue and the cost was extremely reasonable. We will call them again if we ever need a plumber in the future.

We called to schedule an estimate for our super-slow hot water pipes in our 1950's house (pretty sure we know what the problem is, but we needed someone professional to eyeball it and let us know how much it would be to fix). A service rep came out a couple of days later, right on time, and was super friendly; he took a look and said he'd call later that day with an estimate to either install some new pipes or clear out our old ones. And that's the last we heard from Simmons Plumbing. We called them once a week for six weeks, asking if our estimate was ready. Each time, the receptionist said she'd "track him down" or "look through the paperwork to find it" and call us right back. NO ONE EVER CALLED US BACK. After six full weeks of begging to even HEAR our estimate, the receptionist finally told us, "Oh, yeah, we actually can't give you an estimate for that job? We could only estimate parts and labor for you, so...." In other words, they took a look at our job, didn't want to do it, then ghosted us, hoping we'd go away. They never even wrote up an estimate in the first place, and simply avoided us when we asked about it. Very, very professional, guys. This isn't 9th grade and we're not the nerdy girl asking the high school quarterback to the prom, Simmons: be forthright about what you can and cannot do, which will allow us to seek an estimate elsewhere. The lack of honesty and the ridiculous runaround we got from Simmons is unacceptable.

I own a house in Lincoln that I rent to tenants. I live several hours away. I'm always able to call Simmons and trust that the work will get done quickly and fairly. My house was built in the 1940's, and they're great at understanding the issues that comes along with that. They are usually available the same day that I call, are always polite and helpful, and their cost is fair and transparent!

Own a 1916 home for 20 years in 1984-2004 and 1952 home with a craw space, Simmons always treated me great on these old homes. Not always easy work getting to the problem,