
- Country: USA
- State: North Carolina
- City: Raleigh
- Address: 4512 Old Poole Rd, Raleigh, NC 27610, USA
- Store
I love Fastco Plumbing! They replaced my hot water heater. They were responsive, empathetic, quick and efficient. I will definitely recommend them!!
We had a pretty gross issue with our pipes belching up dirty water. We called up Fasco and from there, the process was easy. We set up an appointment, got a confirmation text and email on the day of the appointment and the plumber even called me saying he was finished with his prior job early and wanted to see if it was ok to show up. The work he did was excellent, he was professional and friendly. He told me how to do regular maintenance to prevent these issues while he was fixing the issue. The problem hasn't returned and I'm really glad I called them. Thanks Fasco, would recommend you to any of my friends.
Great Service, Professional, courteous and friendly. My well pump went bad, Luna, Travis, and Alex came out to replace the old 20 Year old pump. Our well sat at 600 feet deep and they had no problems pulling, replacing and making sure everything in the system checked out and worked perfect before they left. Even the secretary on the phone was very informational and understanding of the situation as well.
Shout out to Luna for the awesome service! After just a few minutes he knew exactly what was wrong, and was quickly able to locate the buried pipe and fix it. I had a plumbing emergency, called my home warranty and then called Fasco to make the reservation. They were able to fit me into their schedule and they came out just a couple hours later and fixed my problem. Also, I have seen some reviews of people saying they do not respond or pick up the phone, I called twice and both times I was able to talk to someone after a ring or two.
My home warranty contracted us with Fasco for an undiagnosed leak in our kitchen sink area. They gave me a 1 hour arrival window same day as the issue was reported to the warranty company. They replaced our garbage disposal quickly with coverage from our home warranty company, and the plumber was very professional and helpful. We ended up with a better garbage disposal than the one we had before. I am now considering hiring them again for some out-of-warranty work on some components that were not covered by our warranty contract. I highly recommend using Fasco.